State Farm® Insurance Agent Stephanie Featherstone
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ritapooh1913
August 16, 2025
1
out of
5
rating by Ritapooh1913
"Terrible experience being under this agent! I’m so glad to have moved on to another business."
We responded:
"Oh Goodness Ritapooh1913 - Not sure what actually happened here. 😧 Sorry to hear about your experience. After further research I am unable to connect your “handle” with an account in our office. We would love the opportunity to make it right. I make every effort to personally connect with our customers. Would appreciate the opportunity to hear more about what led to the 1 Star Review. Please call our office for further connection. Thanks in advance. -Stephanie and Team "
Wayne Filer
August 7, 2025
5
out of
5
rating by Wayne Filer
"I've been using Stephanie for over a decade. Her agency is prompt, professional and follows up with urgency."
We responded:
"Thank you Wayne for the love and years of support! We are grateful for you and your continued trust in us🤩 -Stephanie and Team"
Courage Ojo
August 1, 2025
5
out of
5
rating by Courage Ojo
"Great customer experience"
We responded:
"Welcome to the Agency Courage and thank you for the 5 Star Review too!🤩 We appreciate your business. - Stephanie and Team"
Ian Faas
July 24, 2025
5
out of
5
rating by Ian Faas
"Great customer service. Fast and friendly."
We responded:
"Thank you Ian for continuing to allow us to earn your business. We appreciate you as a customer. We know you have choices when determining your insurance team - thank you for continuing to choose us!!! - Stephanie and Team"
Lauren Mellinger
July 23, 2025
5
out of
5
rating by Lauren Mellinger
"Super helpful in explaining what my policy covered and very easy to communicate with!"
We responded:
"Thank you Lauren for taking time to share your 5 Star experience. We appreciate your business and please know we are always here to help and guide the road of insurance coverages! Stephanie and Team🤩"
daniel orozco
July 22, 2025
5
out of
5
rating by daniel orozco
"Stephanie's team (yeah! Kristi G) once again has helped me with closing out a minor matter! I miss stopping by their Georgetown office for occasional snacks/cookies, but am still being shown the love from far away! D. Orozco"
We responded:
"Daniel - Thank you for allowing us to still serve as your State Farm team. We appreciate your continued trust in us and love that Kristi was able to meet your insurance needs. We love when we earn (continue earning) a 5 Star customer experience🤩 - Stephanie and Team "
David Knox
July 8, 2025
5
out of
5
rating by David Knox
"Kristi was outstanding in handling my questions on a claim status. The Featherstone agency is the best group to work with for any insurance need."
We responded:
"THIS IS AWESOME David! THANK YOU so much for this incredible review at a time when you are recovering from the unexpected. That is TRULY when it matters right? We appreciate you your business and acknowledgment of how important relationships can be in a time of need. T-TOTALLY agree...KAG is AHMAZING!!!!!! Thank you!"
Kaldoun
July 5, 2025
5
out of
5
rating by Kaldoun
"Stephanie, is one of the best, if you want an insurance of any kind go with her."
We responded:
"Hi Kaldoun - Thank you for this 5 Star Review and sharing your 5 🤩 experience. We appreciate your business and trust in us. We know you have choices when it comes to insurance - We are honored you chose us😍 - Stephanie and Team"
Sandra Roth
June 20, 2025
5
out of
5
rating by Sandra Roth
"Always courteous, responsive and helpful😃"
We responded:
"SANDRA - Thank you for the 5 Star Google Review. We are grateful that you trust us with your insurance needs and your client experience is 5 Star worthy!!! - Stephanie and Team"
Jennifer Esparza
June 16, 2025
5
out of
5
rating by Jennifer Esparza
"Called and left a message with the information I needed. Within the hour, I received a call back and got what I asked for. Excellent service."
We responded:
"JENNIFER!!!!! That is music to my ears!! Thank you for leaving a message and allowing us to knock it out the park with a remarkable follow up. We appreciate the 5 STAR review, and we appreciate YOU!!! -Stephanie and Team"
Shannon Hutzell-Titus
June 7, 2025
5
out of
5
rating by Shannon Hutzell-Titus
"Katelyn is absolutely amazing!!! Always super quick to respond to emails, and a total sweetheart when you call the office. She is always cheerful and ready to help! I am so thankful for everything that the Stephanie Featherstone Agency does for their insured! Stephanie has been my agent for more years than I can count and she is always striving to give the best service, and knowledge in order to help us make the best choices for us and our children. Thank you Stephanie! I truly do appreciate you!"
We responded:
"Shannon - THANK YOU for the updated review and continued shout out to our Team. We love hearing that we are making a difference and providing more than just insurance but building relationships!! - Stephanie and Team"
Nick Camacho
June 3, 2025
5
out of
5
rating by Nick Camacho
"Stephanie Is a pleasure to work with ! very professional and a wealth of information always putting her customers needs first. A special kudos to Diane R Wittliff and all her help!!"
We responded:
"Nick - Thank you Nick for the continue support and trust. Diane is a gem and truly puts the hug in all we do!! - Stephanie and Team"
Shelly Vasquez
June 1, 2025
5
out of
5
rating by Shelly Vasquez
"Kristi was a great help with all my questions"
We responded:
"Hi Shelly! Thank you for continuing to trust us with your insurance needs and letting us know how our Team supports you. Kristi is INDEED a treasure. We are grateful for clients like you!! - Stephanie and Team"
jamie gray enfinger
May 21, 2025
5
out of
5
rating by jamie gray enfinger
"The Featherstone Team is amazing! Always a fast response when we need assistance, and they'll make sure you're well informed on all your insurance options. Very happy to have Stephanie and her team on our side, we highly recommend this agency!"
We responded:
"Jaime - 🤩THANK YOU for your continued support and confidence. We love knowing our efforts are appreciated. This is so thoughtful and we are so grateful to you for sharing the love!! -Stephanie and Team"
Stella Williams
May 9, 2025
5
out of
5
rating by Stella Williams
"Diane has always been helpful, courteous, and professional when I have needed help with a question or situation relation to our insurance needs"
We responded:
"Stella - Thank you for your 5 ⭐️Review!! Thank you for sharing your customer experience working with Diane. We appreciate your business and I am thrilled to hear Diane was able to address your insurance needs. She’s a gem!! - Stephanie and Team"
Michael Montgomery
May 7, 2025
5
out of
5
rating by Michael Montgomery
"Diane is the bee’s knees to the Featherstone Agency. So very kind and always ready to assist with your needs. She’s a “First Impressions” expert! Thanks for getting me squared away"
We responded:
"Love the bee's knees YAAAASSSS! Thank you Mike for sharing your experience and the awesome shout for Diane! We love it!!! -Stephanie and Team"
Glenda Harbert
March 31, 2025
5
out of
5
rating by Glenda Harbert
"Stephanie Featherstone - State Farm Insurance insures both my home and truck. I visited with her today; and I am very satisfied with both the coverages and her firm. Thank you Stephanie Featherstone for your care and service. I am very confident in the coverage and in her State Farm-type-of-caring!!!"
We responded:
"Thank you Glenda! You are indeed the kind of customer we strive to build our business upon! Thank you for choosing us and allowing us to be your local State Farm Agency Team -Stephanie and Team "
Matthew Simmons
March 3, 2025
5
out of
5
rating by Matthew Simmons
"The entire team is so hopeful since I switched to State Farm! Quick, thorough responses to my questions and letting me know what additional options I have that meet my needs are the default for the Featherstone Office! Megan and Diane have assisted me most recently, and they both were amazingly helpful!"
We responded:
"Matthew, I’m happy to hear Megan and Diane took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Stephanie and Team"
Emily Neely
February 10, 2025
5
out of
5
rating by Emily Neely
"Stephanie and team are personable and professional. Their goal is clear that they want to support their customers by finding the best solutions for their home, car, and even self."
We responded:
"Thank you, Emily, for your awesome review and welcome to our Agency! We are honored to assist and provide guidance on your insurance needs. -Stephanie and Team"
Shelby Howe
January 24, 2025
5
out of
5
rating by Shelby Howe
"Stephanie's office is fantastic! They took good care of me when I was switching my Auto insurance and closing on a new home. I would highly recommend!"
We responded:
"Welcome to the Fam!! We appreciate you and allowing us the honor to earn your business. Thank you for your trust and confidence to protect your new home and the Autos too!! Thank you, Shelby! - Stephanie and Team"
Margot Cummins
January 22, 2025
5
out of
5
rating by Margot Cummins
"Diane was cheerful, patient and knowledgeable making the policy renewal process very quick and easy, As alwaays the Featherstone agency is a pleasure to do business with."
We responded:
"Hi Margot - Thank YOU for your continued business and your trust in our Agency Team. Diane is indeed a delight and we are blessed to have her meeting the needs of our customers🥰 - Stephanie and Team"
VICTOR MANUEL BELEÑO
January 22, 2025
5
out of
5
rating by VICTOR MANUEL BELEÑO
"Excelente atención a el momento de atender, con información clara y precisa!"
We responded:
"Thank you Victor!l for the 5 Star Review and your business! We appreciate you and you taking the time to share your positive experiences. - Stephanie and Team"
JJ
January 15, 2025
5
out of
5
rating by JJ
"Stephanie has taken care of my insurance needs for several years."
We responded:
"JJ - Thank you so much for your continued business!! We appreciate your trust in confidence in our Agency Team. - Stephanie and Team"
Jerry Brown
January 10, 2025
5
out of
5
rating by Jerry Brown
"Kristi Alaniz Garcia did an excellent job helping us with our insurance needs. She was very patient and understanding. She answered all of our questions and concerns. We highly recommend seeing her for your insurance needs due her experience and professionalism."
We responded:
"Thank you Jerry Brown for your wonderful review of our Agency and especially highlighting the gem of a Team Member Kristi. She is indeed a treasure!! Thank you for your continued business!! -Stephanie and Team"
Paula Hollins
January 6, 2025
5
out of
5
rating by Paula Hollins
"This State Farm office has always been accommodating and willing to assist me with questions and concerns. The staff has been very kind to me with great customer service. Thank you"
We responded:
"Paula - Thank you for continuing to share your positive experiences about our office. We love a great shout out and WOOT WOOT! We appreciate you and your business! -Stephanie and Team"