Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shelby Howe

Shelby Howe

January 24, 2025

5  out of  5
rating by Shelby Howe
"Stephanie's office is fantastic! They took good care of me when I was switching my Auto insurance and closing on a new home. I would highly recommend!"
We responded:
"Welcome to the Fam!! We appreciate you and allowing us the honor to earn your business. Thank you for your trust and confidence to protect your new home and the Autos too!! Thank you, Shelby! - Stephanie and Team"
Profile photo of Margot Cummins

Margot Cummins

January 22, 2025

5  out of  5
rating by Margot Cummins
"Diane was cheerful, patient and knowledgeable making the policy renewal process very quick and easy, As alwaays the Featherstone agency is a pleasure to do business with."
We responded:
"Hi Margot - Thank YOU for your continued business and your trust in our Agency Team. Diane is indeed a delight and we are blessed to have her meeting the needs of our customers🥰 - Stephanie and Team"
Profile photo of VICTOR MANUEL BELEÑO

VICTOR MANUEL BELEÑO

January 22, 2025

5  out of  5
rating by VICTOR MANUEL BELEÑO
"Excelente atención a el momento de atender, con información clara y precisa!"
We responded:
"Thank you Victor!l for the 5 Star Review and your business! We appreciate you and you taking the time to share your positive experiences. - Stephanie and Team"
Profile photo of JJ

JJ

January 15, 2025

5  out of  5
rating by JJ
"Stephanie has taken care of my insurance needs for several years."
We responded:
"JJ - Thank you so much for your continued business!! We appreciate your trust in confidence in our Agency Team. - Stephanie and Team"
Profile photo of Jerry Brown

Jerry Brown

January 10, 2025

5  out of  5
rating by Jerry Brown
"Kristi Alaniz Garcia did an excellent job helping us with our insurance needs. She was very patient and understanding. She answered all of our questions and concerns. We highly recommend seeing her for your insurance needs due her experience and professionalism."
We responded:
"Thank you Jerry Brown for your wonderful review of our Agency and especially highlighting the gem of a Team Member Kristi. She is indeed a treasure!! Thank you for your continued business!! -Stephanie and Team"
Profile photo of Paula Hollins

Paula Hollins

January 6, 2025

5  out of  5
rating by Paula Hollins
"This State Farm office has always been accommodating and willing to assist me with questions and concerns. The staff has been very kind to me with great customer service. Thank you"
We responded:
"Paula - Thank you for continuing to share your positive experiences about our office. We love a great shout out and WOOT WOOT! We appreciate you and your business! -Stephanie and Team"
Profile photo of Dwight Bailey

Dwight Bailey

January 1, 2025

5  out of  5
rating by Dwight Bailey
"Diane was professional, pleasant and efficient. As usual, I had exactly what I needed in no time at all. It is always a joy to do business with Stephanie Featherstone's office!"
We responded:
"Dwight - YOU are a joy! Thank you for being an incredible example of why we do what we do! Thank you for the extra shout out to Diane too!! - Stephanie and Team"
Profile photo of Liliana Garcia

Liliana Garcia

December 31, 2024

5  out of  5
rating by Liliana Garcia
"Stephanie and her team are amazing! They are very helpful and highly recommend them."
We responded:
"Thank you Liliana for your continued support of our team and for your business!! -Stephanie and Team"
Profile photo of MD M

MD M

December 31, 2024

5  out of  5
rating by MD M
"The staff at Stephanie Featherstone State Farm is absolutely fantastic - friendly, professional, and incredibly knowledgeable. They took the time to understand my needs and walked me through every option, making sure I felt confident in my choices. The process of switching over was seamless and stress-free, with no pressure.. just helpful advice and personalized recommendations. I highly recommend this agency to anyone looking for top-notch service and peace of mind. 10/10. Thank you for going above and beyond! 🙌🏼"
We responded:
"WOWZA MD M!! Thank you for sharing your experience and trusting our Team to meet your insurance needs. Stress-Free and No pressure is most certainly our way of doing business!! - Stephanie and Team"
Profile photo of Tina Molina

Tina Molina

December 31, 2024

5  out of  5
rating by Tina Molina
"Megan is incredible! The service at Stephanie Featherstone's State Farm agency is beyond 5 stars 🌟🌟🌟🌟🌟"
We responded:
"Thank you Tina!! Megan is a treasure 🦄 - We appreciate your support! Thank you for the 5 Star Review -Stephanie and Team "
Profile photo of Katelyn Cole

Katelyn Cole

December 31, 2024

5  out of  5
rating by Katelyn Cole
"Great customer service!"
We responded:
"Thank you Katelyn for the 5 Star Review!!!! - Stephanie and Team"
Profile photo of Katelyn Harrelson

Katelyn Harrelson

December 31, 2024

5  out of  5
rating by Katelyn Harrelson
"Stephanie and her team are amazing at what they do. They operate with excellence and care in mind for their clients everyday. Whether it be a claim or adjustments to your policy, they take amazing care of you every step of the way!"
We responded:
"Thank you Katelyn!! You are the best!! Thank you for your continued love and confidence in the Agency. -Stephanie and Team"
Profile photo of Zachary Collins

Zachary Collins

December 31, 2024

5  out of  5
rating by Zachary Collins
"The Featherstone State Farm agency is one I feel welcomed me like family. With the fantastic customer service/attention this agency possesses, I can trust all team members with my questions and concerns, knowing I’m in good care!"
We responded:
"Zach!! Thank you for the 5 Star review and taking time to share your experiences about the Team!!"
Profile photo of Erica Kosa

Erica Kosa

December 31, 2024

5  out of  5
rating by Erica Kosa
"Great staff. Very helpful and nice."
We responded:
"Thank you Erica for the thoughtful review and support of our Agency -Stephanie and Team"
Profile photo of Jason Wessels

Jason Wessels

December 31, 2024

5  out of  5
rating by Jason Wessels
"Excellent customer service."
We responded:
"Jason!!! Thank you for the shout out and 5 Star Review - WOOT WOOT!! -Stephanie and Team "
Profile photo of Vivian Ortega

Vivian Ortega

December 31, 2024

5  out of  5
rating by Vivian Ortega
"Miss Stephanie Featherstone is consistently available to answer my questions in a timely manner. She offers suggestions for coverage that is in my best interest. Renter's insurance, storage, home, multiple vehicles, advice regarding home safety, available discounts. She warmly welcomed me to Texas over 10 years ago."
We responded:
"Thank you Vivian for your continued support of our Agency. We appreciate your trust in us! - Stephanie and Team"
Profile photo of Kristina Alaniz-Garcia

Kristina Alaniz-Garcia

December 31, 2024

5  out of  5
rating by Kristina Alaniz-Garcia
"Stephanie and her team are truly Amazing! We have been with Stephanie’s Agency for the last 16 years and are grateful for the remarkable service. Stephanie takes the time to address our concerns, provide clarity on all coverages and options available to us and ensures we have a thorough understanding of our policies. She is professional, knowledgeable, helpful, kind and an absolute Joy to work with. Her team has always addressed our questions and coverage needs in a timely and efficient manner! We appreciate the relationships we have with the Agency. They are fabulous and I highly recommend them for your insurance needs!"
We responded:
"…and we thank YOU! Thank you for your longevity, kindness and confidence in the Team. Your support of our mission to be the difference in the insurance buying process is greatly appreciated. -Stephanie and Team"
Profile photo of Elizabeth S

Elizabeth S

December 31, 2024

5  out of  5
rating by Elizabeth S
"Kristi was very helpful."
We responded:
"Thank you Elizabeth for your 5 Star Review!! We appreciate your business and support of our remarkable team!! - Stephanie and Team"
Profile photo of Darren Featherstone

Darren Featherstone

December 31, 2024

5  out of  5
rating by Darren Featherstone
"Stephanie's Team is Awesome & Amazing!!!"
We responded:
"Thanks Darren for the Team shout out and support. We appreciate the 5 Star Review!! - Stephanie and Team"
Profile photo of Xinyue Zhang

Xinyue Zhang

December 23, 2024

5  out of  5
rating by Xinyue Zhang
"Sandra helped me a lot with my insurance item selection, it was a great experience! Do recommend!"
We responded:
"Hi Xinyue - Thank you for your business and welcome to the Agency! So pleased to hear Sandra was able to meet your insurance needs. We look forward to serving as your State Farm Agency Team for years to come! - Stephanie and Team!"
Profile photo of Ana Tehuitzil

Ana Tehuitzil

December 19, 2024

5  out of  5
rating by Ana Tehuitzil
"Sandra is an exceptional State Farm representative. She has made managing my insurance needs so easy and stress-free. She’s knowledgeable, professional, and always willing to go the extra mile to explain my options and find the best coverage for me. Whether it’s auto, home, or any other policy, I know I can count on her for reliable advice and prompt assistance. I highly recommend Sandra to anyone looking for a trustworthy and personable insurance representative at Stephanie’s office!"
We responded:
"Ana - Thank you for the ahmazing review of Sandra! She most certainly represents all the gems shared in your customer experience at our office. Thank you for your support! Stephanie and Team"
Profile photo of Amanda Schawe

Amanda Schawe

December 19, 2024

5  out of  5
rating by Amanda Schawe
"Stephanie and her team are amazing! They are very helpful and knowledgeable. I highly recommend them for all your insurance needs."
We responded:
"Amanda!!! Thank you for the shout out and support of our office and Team. We appreciate your confidence in us!! - Stephanie and Team"
Profile photo of Andy Cavanagh

Andy Cavanagh

December 19, 2024

5  out of  5
rating by Andy Cavanagh
"Stephanie runs a great agency. She is professional and friendly. I am especially impressed with Diane. She stayed late and went the extra mile for me to get coverage for my new vehicle so it could be delivered on time. Even though, it was last minute and my own problem, she took it upon herself to help see it through. She is the kind of person on want on my side and I am glad to do business with her!!"
We responded:
"Andy Cavanagh - We THANK YOU!! I appreciate you taking time to share your experience and shout out Diane. You Rock!! Congrats on the new wheels!! - Stephanie and Team"
Profile photo of Martha Trejo

Martha Trejo

December 15, 2024

5  out of  5
rating by Martha Trejo
"Muchas gracias a Kristy,por ayudarme en todo lo que nececito y resolverme todas las preguntas si,les recomiendo a state farm te ayudan en todo"
We responded:
"Thank you Martha for your continued business and your continued support of our Team!! Kristi is indeed a treasure. - Stephanie and Team"
Profile photo of William Waghorn

William Waghorn

December 14, 2024

4  out of  5
rating by William Waghorn
"Telephone was answered promptly and with a smile. All questions responded to and answered. However, it still took almost two months to get a refund of my money."
We responded:
"Hi Bill - Thank you for sharing your great experience with our office and Team - Snail mail is a real thing. 😁Thank you for your patience and accepting our efforts of consistent communication while we both waited for the “eagle to land”. We appreciate your business! - Stephanie and Team"