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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Dennika Garrison

March 29, 2023

5  out of  5 rating by Dennika Garrison
"I absolutely love the Featherstone Agency! Ms. Kristi listen to my needs and delivered quickly in such warm and professional manner. I expected nothing less! I love this team ❤️"

J Mazi

March 25, 2023

5  out of  5 rating by J Mazi
"I’ve been a customer of a State Farm since driving age of 16. Jess has made me feel like family and has helped me get all of my policies transferred by going above and beyond to get me exactly what I needed. I can’t think of a better person to handle my insurance needs."


March 16, 2023

5  out of  5 rating by stars1790
"Always very helpful. Never have issues when getting a hold of someone in the office. Everyone is always nice and they always answer any questions or concerns you can be having."

William Waghorn

March 15, 2023

4  out of  5 rating by William Waghorn
"Telephone was answered promptly and with a smile. All questions responded to and answered."

Kenya Johnson

March 10, 2023

5  out of  5 rating by Kenya Johnson
"BEST SERVICE EVER: I had my annual overview appointment last week. The time we spent on the review of my multiple plans was so beneficial. As I age, Stephanie explained how to best utilize my benefits and take advantage of the best opportunities for my family. If you are looking for an agent to meet your needs and treat you like family, contact Stephanie Featherstone immediately."

Tyrez Arterberry

March 8, 2023

5  out of  5 rating by Tyrez Arterberry
"The team is very helpful and very patient with you"

Jacque Smith

March 7, 2023

5  out of  5 rating by Jacque Smith
"I just had my annual insurance “check up” with Stephanie and she answered all my questions with such clarity. She explains every part of your policies with easy to understand examples and situations. I know I am being taken care of with Stephanie and State Farm. She is truly a Good Neighbor!"

Julie Marsh

March 6, 2023

1  out of  5 rating by Julie Marsh
"You can never reach this agent. You have to listen to a really long message to leave a message. The message says they will reach you by the end of business. This has not been my experience with this agent."

Trey W

February 18, 2023

5  out of  5 rating by Trey W
"Friendly and helpful. Wonderful experience"

Katy Davis

February 11, 2023

5  out of  5 rating by Katy Davis
"I’ve been a customer of State Farm since I started driving at 16. I’ve never felt like more I’ve been of a family since I’ve talked to Jess At Stephanie’s office. She went above and beyond to help me get my 16 year old coverage and I can’t think her enough. She’s truly the reason I am with this office!"

Diane Kirby

January 23, 2023

5  out of  5 rating by Diane Kirby
"Very friendly and helpful staff! I missed a bill in the mail and Jessica called me personally to remind me and help. Thinking she was spam for half a second, I asked her to email me to my email address on file (to vet her - haha). She did - and of course is legit. She then also helped me via email to cancel coverage for a vehicle we just happened to be selling at the same time! Couldn't be easier! She was helpful and polite - with a friendly humility about her (instead of "speaking off a cue-card, robotic" type of polite) which I really appreciated."

Brit Katz

January 16, 2023

5  out of  5 rating by Brit Katz
"Stephanie and Jessica lead a client-centered office. I've accepted one policy from this team with plans for additional policies; they are excellent listeners who respond quickly and effectively. In a nation in which customers cannot always get quick attention nor needed information, Stephanie and Jessica upend that trend; they are gems!"

Curina Price

December 20, 2022

5  out of  5 rating by Curina Price
"Kristi has been amazing and very well in contact with all communications. She continues to exceed my expectations to any attention or concerns and is very quick to respond. Thank you so much!"

Meagan Atkinson

December 14, 2022

5  out of  5 rating by Meagan Atkinson
"So far so good! Stephanie and James made the switch to State Farm pleasant and easy! Optimistic for the new policy. Thanks a bunch!"

Latrice Coleman

December 13, 2022

5  out of  5 rating by Latrice Coleman
"Stephanie was thorough when she went over coverage for my mother and myself. She took her time and answered all of our questions. She also addressed additional policies I was interested in obtaining. She spent 3 hours making sure my mother and I were taking care of, understood our policies l, and purchased the policies that best took care of our needs. She treated us like family and we felt well taken care of. I would recommend her to all my family and friends because she cares, she honest, and she does what she says she is going to do."

Rhonda Rolison

December 13, 2022

5  out of  5 rating by Rhonda Rolison
"Excellent service provided by Sandra Anaya."

merav pahima

December 7, 2022

5  out of  5 rating by merav pahima
"Sandra is great!"

Maria Ortiz

November 17, 2022

5  out of  5 rating by Maria Ortiz
"James Kim was very courteous and friendly."


November 15, 2022

5  out of  5 rating by BONNIE SUE ABEL
"I’ve had the pleasure of speaking with James several times on self inflicted issues. James has been extremely polite, patience, and helpful with everything I’ve thrown at him, and he’s also a fan of Ryan Reynolds so he’s got good taste. But seriously, with this economy, State Farm is a good place to be. Very happy I switched to State Farm!!"

Carlos Sosa

November 12, 2022

5  out of  5 rating by Carlos Sosa
"Been a client for about 10 years and have always been amazed at the level of service and attention. Thank you so much!"

Bruce Ties

November 9, 2022

5  out of  5 rating by Bruce Ties
"Excellent support and follow through!"

Shanice Armstrong

November 9, 2022

5  out of  5 rating by Shanice Armstrong
"Great and quick service. Received renters insurance in less than 30 minutes!!"

Loyd George

November 3, 2022

5  out of  5 rating by Loyd George
"Outstanding service. Knowledgeable and friendly. Took care of all my needs. State Farm auto customer since 1974 and homeowners customer since 1983."

daniel orozco

November 3, 2022

5  out of  5 rating by daniel orozco
"Jessica Whipple helped me out with a billing issue. Our initial transaction was seamless, but then when the billing email came from accounting it was different that what we had set in motion. A second call to Jessica cleared up the situation. I am thankful to have such responsiveness from Stephanie's team and specifically Jessica in this situation. D. Orozco"

Dan Grant

November 2, 2022

5  out of  5 rating by Dan Grant
"The Featherstone agency makes buying and managing my family's insurance needs easy. Their staff always goes above and beyond the call of duty. I contacted Jessica Whipple to remove a vehicle from our policy. Not only did she process my request timely she inquired about my family. She really made me feel apart of the Featherstone Family."