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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Merav Pahima

Merav Pahima

November 6, 2024

5  out of  5
rating by Merav Pahima
"Megan is great to work with! Highly recommend the Stephanie Featherstone State Farm for your auto and home insurance!"
We responded:
"Hi Merav - Thank you for this awesome review of Sandra. She is definitely something special. We appreciate your business and trust in our Agency Team - Stephanie and Team"
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Marcy Renneberg

October 18, 2024

5  out of  5
rating by Marcy Renneberg
"Very friendly, fast and efficient. Jessica is the best! Thanks!"
We responded:
"The AH-MAZING Jessica is what I call her!! Thank you Marcy for the 5 Star review and sharing your experience about our Team. We appreciate you and your continued business - Stephanie and Team"
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Victo Garci

September 21, 2024

5  out of  5
rating by Victo Garci
"I recently had the pleasure of working with Featherstone Agencies at State Farm, and the experience was outstanding from start to finish! I was greeted warmly and immediately felt like a valued customer. The team took the time to listen to my insurance needs and provided clear, personalized options that fit my situation perfectly. They went above and beyond to ensure that I understood my coverage and that I was getting the best value. Featherstone’s agents were knowledgeable, responsive, and made the entire process smooth and stress-free. Whether it was answering my questions or guiding me through the paperwork, they were always professional and patient. It’s rare to find such genuine care in customer service nowadays, and it really stood out. I highly recommend Featherstone Agencies for anyone looking for reliable, honest, and top-notch insurance services. I couldn’t be happier with my decision to work with them!"
We responded:
"WOWZA!!! Thank you Victor!!! This is the absolute reflection of what we strive for daily. Thank you for the beautiful review and sharing your 5 star experience! We appreciate your business - Stephanie and Team"
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Nick Camacho

September 18, 2024

5  out of  5
rating by Nick Camacho
"Stephanie Is a pleasure to work with ! very professional and a wealth of information always putting her customers needs first."
We responded:
"Nick - Thank you for the kind words and for your continued business. We appreciate the support. We are here to help - Stephanie and Team"
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Ieshea Hollins

September 9, 2024

5  out of  5
rating by Ieshea Hollins
"I transferred here from Maryland and I’m so grateful that I transferred to Stephanie. The Customer service is amazing and the response time is great!! Thank you for making this transition painless. They are always responsive, do necessary research and fix things quickly as problem arises. There was a time that there was an issue and I received a delivery of my favorite cookies as an apology. When I tell you the ENTIRE office has excellent customer service it's not an exaggeration. Never once, even when I called frustrated, have I experienced impatience, irritation or anything else but patience and kindness. They answer the phone with "How can I make your day better" and they mean that!!"
We responded:
"Ieshea - This is an incredible reflection of what we strive for daily! Thank you for continuing to trust us and believe in our mission of building relationships and providing a value beyond price. This review gives us all the "feels" of goodness!! THANK YOU - Stephanie and Team"
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Marisela C

September 8, 2024

5  out of  5
rating by Marisela C
"The staff is amazing and extremely helpful. The cost of my policy is unbeatable even by my employer who offers high insurance discounts. Kristy has been great at explaining the cost of my policy with great detail and always responding promptly to my questions. Happy to be a part of this State Farm Family."
We responded:
"Thank you for the fantastic review! We appreciate your business and confidence in our Team. Yup - Kristi is an absolute ROCK STAR with an incredible heart for people. Thanks for trusting us with your insurance needs. - Stephanie and Team"
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Scott Wingate

September 3, 2024

5  out of  5
rating by Scott Wingate
"The folks at The Featherstone Agency were just the best, a shout out to Sandra for being so responsive and informative. Thank you so mych, what a wonderful experience."
We responded:
"Scott - Welcome to the State Farm Fam! Sandra is a ROCK STAR!! Thank you for choosing us and we hope to make sure your choice in insurance carrier is a valued experience! Thank you for appreciating our mission!!"
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Shannon Hutzell-Titus

August 22, 2024

5  out of  5
rating by Shannon Hutzell-Titus
"Katelyn is absolutely amazing!!! Always super quick to respond to emails, and a total sweetheart when you call the office. She is always cheerful and ready to help! I am so thankful for everything that the Stephanie Featherstone Agency does for their insured!"
We responded:
"Shannon - THANK YOU for this awesome review and we appreciate your business. Katelyn is an absolute treasure, delight and perfect talent for the customer experience role. Thank you for your continued support and allowing us to meet your insurance needs. - Stephanie and Team"
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Oleg Bryukhanov

August 17, 2024

5  out of  5
rating by Oleg Bryukhanov
"Great guys. I’ve been with them for 4 years already. Always super helpful. I definitely Recommend"
We responded:
"Oleg - Thank you for your continued business. We appreciate your trust and continued commitment to our Team. We are blessed to have you as a loyal customer. - Stephanie and Team"
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Brit Katz

August 17, 2024

5  out of  5
rating by Brit Katz
"Stephanie and Jessica lead a client-centered office. I've accepted one policy from this team with plans for additional policies; they are excellent listeners who respond quickly and effectively. In a nation in which customers cannot always get quick attention nor needed information, Stephanie and Jessica upend that trend; they are gems!"
We responded:
"Brit - This just makes my heart sing!!! Thank you for an incredible review of your continued experience with our Agency and Team. Agreed Jessica is a treasure!! Customers like you are why we do what we do!! Thank you!!"
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Anne Marshall

August 16, 2024

5  out of  5
rating by Anne Marshall
"The Featherstone State Farm Insurance Agency is one of the best insurance agencies I have ever enjoyed doing business with. I have been a client for over 10 years. I especially wish to recognize Kristi Alaniz Garcia who was so helpful to me and got the information for me immediately. They are so very helpful and kind. Double the five stars. Thank you for always being there."
We responded:
"Anne - We appreciate your continued trust and confidence in your insurance decisions. We are honored to provide a service and blessed to continue our personal agency relationship. Thank You"
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Jayme Roy

August 7, 2024

5  out of  5
rating by Jayme Roy
"Love love the personal attention I receive from Featherstone Ins!!!! Always there to help asap!!"
We responded:
"Jayme - We appreciate your continued business and trust in us! Thank you!!"
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Jan Jones

August 1, 2024

5  out of  5
rating by Jan Jones
"Always kind, helpful, and efficient."
We responded:
"Hi Jan - Thank you for this 5 Star Review and sharing your experience with us. We appreciate your business and continue trust in our Agency. - Stephanie and Team"
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LaToya Williams-Hall

July 19, 2024

5  out of  5
rating by LaToya Williams-Hall
"I've been with my previous agent for more than 25 years. When I switched to this agency about a year ago, Mrs. Featherstone picked up the phone herself and contacted me answering all questions and concerns I had before I committed to her agency, and I have had nothing but a great experience ever since across all departments! They are very personable and do not treat their customers as a quantity. I love it here and looking forward to many more years!"
We responded:
"LaToya - THANK YOU. Your experience is a reflection of our purpose. We thank you for trusting in our mission and allowing us to serve as your Insurance Team. -Stephanie and Agency"
Profile photo of Himal Dwarakanath

Himal Dwarakanath

July 19, 2024

5  out of  5
rating by Himal Dwarakanath
"Stephanie Featherstone has genuine interest in making her insurance clients have the best experience possible. I have always had a great experience with her and her team at State Farm."
We responded:
"Himal - Thank you for your business and allowing us to serve your insurance needs. We look forward to continuing to earn your business with every encounter. - Stephanie and Team"
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James Sergent

July 11, 2024

5  out of  5
rating by James Sergent
"Great people to have in your corner! Skip the rest start with the best!"
We responded:
"James - I love it!!! Thank you and welcome to the S. Featherstone Fam!! We look forward to serving as your State Farm Insurance Team for many years to come! Thank you for trusting us - Stephanie and Team"
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Sarah Bolton

July 9, 2024

5  out of  5
rating by Sarah Bolton
"I have been an auto policy holder with Stephanie for a few years. It was time to shop new home owner’s policy. I shopped Farmer’s, USAA and had some other no name companies run quotes and y’all still had the best coverage and deductibles for the value across the board! Price wasn’t the cheapest up front, wasn’t the most expensive either, but in the event that I have a claim State Farm will take care of it in the best manner! ❤️🙏🏼🙌🏼"
We responded:
"Sarah- Thank you for sharing your experience with our agency and allowing us to continue earning your trust and your business. We want to grow our Agency with Customers just like you - value - relationships - community! - Thank you - Stephanie and Team "
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Nadine Genece

June 1, 2024

5  out of  5
rating by Nadine Genece
"Stephanie Feathersone is an excellent State Farm agent! Everyone in her office is friendly, knowledgeable, competent, responsive, resourceful and full of great information! I love that they also anticipate our needs and proactively reach out to us before we reach out to them! Thank you Stephanie! Your office’s excellent support counterbalances an unfortunate experience we had with another State Farm agent in PA."
We responded:
"Nadine - Thank you for the 5 Star review of our office and our Team. We strive for experiences just like the incredible feedback provided. We appreciate your trust and confidence in our Agency to meet your Texas insurance needs. Thank you!! - Stephanie"
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Maritza Cox

May 22, 2024

5  out of  5
rating by Maritza Cox
"EVERYONE we've interacted with in this office (Kristi, Sandra, Stephanie) has provided us with EXCEPTIONAL Customer Service. They're personable, professional & have great communication & follow through. KUDOS to the entire TEAM for always giving their BEST!! We appreciate y'all :-)"
We responded:
"Maritza - YOU are the best! We appreciate you "choosing" us to serve as your State Farm Team. Thank you for being so awesome - it is our pleasure to meet your insurance needs. - Stephanie"
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stars1790

May 16, 2024

5  out of  5
rating by stars1790
"Always very helpful. Never have issues when getting a hold of someone in the office. Everyone is always nice and they always answer any questions or concerns you can be having."
We responded:
"Thank you for continuing to share your 5 Star experience about our Team. We appreciate your business and allowing us to continuing serving as your State Farm peeps. - Stephanie and Team"
Profile photo of DENORA PERRY

DENORA PERRY

May 9, 2024

5  out of  5
rating by DENORA PERRY
"Thank you Mrs. Kristi for helping me, thank you for all that you do. You were very helpful."
We responded:
"Hi Denora - Thank you for continuing to share your positive feedback about your customer experience. So glad to hear your recent experience with our Team member Kristi was awesome too! Thank you for taking time to share and especially highlight our Team members. - Stephanie and Team"
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Elsie Rivera

April 26, 2024

5  out of  5
rating by Elsie Rivera
"We are very satisfied with the help provided by Stephanie with our insurance coverages. Sandra Anaya was also very helpful explaining to my husband in Spanish regarding additional coverages."
We responded:
"Hi Elsie - We are so thrilled to serve as your State Farm Agency Team. Thank you for taking time to share your 5 Star experience with us. Sandra is a treasure! Thank you for sharing your feedback. We look forward to meeting all your insurance needs. - Stephanie and Team"
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Ian Faas

April 19, 2024

5  out of  5
rating by Ian Faas
"Great customer service. Fast and friendly."
We responded:
"Ian - THANK YOU for your continued support and feedback on your experience with our office! We appreciate your business!! - Stephanie and Team"
Profile photo of Nancy Montgomery

Nancy Montgomery

April 6, 2024

5  out of  5
rating by Nancy Montgomery
"Everyone in the office is so professional, courteous and extremely helpful. I have had a wonderful experience with Stephanie and her marvelous staff."
We responded:
"Nancy - Thank you for allowing us to serve as your State Farm Agency Team. We appreciate your business and your wonderful feedback on your experience. It's customers like yourself that makes what we do that much more meaningful! - Stephanie and Team"
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Jerrial Brown

April 5, 2024

5  out of  5
rating by Jerrial Brown
"We are grateful to have Stephanie and her staff assist us with a new policy. Sandra did a great job throughout the process."
We responded:
"Welcome to the Agency Jerrial! Thank you for choosing us! We know you have many choices for your insurance needs. We appreciate and grateful that you chose us. It is music our ears that your experience was 5-star worthy and Sandra is INDEED a treasure. Thank you!! - Stephanie and Team"